Water bills are issued by the Village bimonthly and include the cost of garbage pickup, water and sewer service, EPA/Consolidation fee and user charge. The Village requires that all renters pay an escrow of $100. This escrow is credited back to the renter on their final utility bill. If there is a credit balance after final charges are applied, a refund check will be mailed to the renter at their forwarding address.

Water bills are due 21 days after the billing date.  Payments not received by the due date will incur a 10 percent penalty fee for the water and sewer portion.  Accounts which are unpaid after 40 days from the billing date are subject to disconnection.

If water is disconnected, it will not be turned on except upon the payment of a $75 fee plus all past due bills and charges.  If water service has been shut off, water service shall only be restored during the Finance Department's normal turn-on hours (8 a.m. to 5 p.m.) Monday through Friday (excluding holidays).

WATER BILL PAYMENT OPTIONS:

  1. Mailed in the return envelope provided, along with your remittance slip, to the Village's Collection Office -- please allow 7 - 10 business days for mail processing.
  2. Dropped in the white Village drop box in front of Village Hall at 1 Friendship Plaza.
  3. In Person at the Collection Window Mondays - Fridays 8 a.m. - 5 p.m. Cash, Checks, Visa, Mastercard, and Discover are accepted with a photo ID.
  4. Addison Bank and Trust also accepts payments for the Village of Addison water bills. Please allow 7 - 10 business days for processing.
  5. Automatically debited from your bank account or credit/debit card with our online portal. You can set up an account on the new online payment portal to set up automatic payments or make a One-time payment.

Delayed or misdirected mail may be subject to a late fee being assessed.

The Village currently enforces Red Flag Rules for all utility accounts. The Federal Trade Commission issued these regulations for all municipalities as a way to detect, prevent and mitigate identity theft.

Any resident requesting setup of a water account is now required to come into Village Hall, present a valid Driver's License or Government Issued State I.D., and an additional form of identification (usually a credit card,) and complete an application. If leasing, we require a copy of the lease.

Discounts

Senior citizens may receive a 50 percent discount on their garbage bill. Residents age 65 or older should come to the Collection Office at Village Hall with their current real estate tax bill, showing that they receive the senior homestead exemption, or they must apply for said exemption at their local township office.

In addition, to receive the senior citizen discount the individual must be the legal owner of the residence and reside at that address.

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