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Home > Government > ADA Policy

ADA Policy

The Village of Addison is dedicated to ensuring and protecting the rights of all persons in compliance with the Americans with Disabilities Act (ADA). The Village does not discriminate in the provision of its services, programs, and activities, and makes reasonable accommodations for persons with disabilities such as the removal of architectural, transportation and communication barriers. All contracts, which result in the delivery of service, programs and activities include requirements that such services, programs and/or activities are delivered without discrimination on the basis of disability, consistent with the ADA and with local ordinances.

To ensure compliance, the Village Manager appointed the Director of Human Resources/Risk Management to serve as the Village of Addison’s ADA Compliance Coordinator. The Director of Human Resources/Risk Management is responsible for the coordination of the Village’s efforts to ensure compliance with the Act, and to investigate any complaint against the Village alleging noncompliance with the Act.

The Village adopted rules, procedures and forms in order to ensure prompt resolution of any complaint against the Village for any alleged noncompliance. The following information contains the Village’s ADA notice, and procedures and forms for filing a complaint or grievance.

If you believe the Village is noncompliant with ADA regulations, please contact our ADA Compliance Coordinator: Director of Human Resources/Risk Management at Village of Addison, 1 Friendship Plaza, Addison, Il 60101, or call (630) 543-4100, email: DPinson@addison-il.org.

Notice Under the Americans With Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the Village of Addison will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

EMPLOYMENT: The Village of Addison does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U. S. Equal Employment Opportunity Commission under Title I of the ADA.

EFFECTIVE COMMUNICATION: The Village of Addison will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Village of Addison’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

MODIFICATIONS TO POLICIES AND PROCEDURES: The Village of Addison will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the Village of Addison offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Village of Addison, should contact the office of Donald Pinson, Director of Human Resources/Risk Management, (630) 543-4100, as soon as possible, but no later than 48 hours before the scheduled event.

The ADA does not require the Village of Addison to take any action that would fundamentally alter the nature of its program or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the Village of Addison is not accessible to persons with disabilities should be directed to Donald Pinson, Director of Human Resources/Risk Management, (630) 543-4100.

The Village of Addison will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from location that are open to the public, but are not accessible to persons who use wheelchairs.

Village of Addison Grievance Procedure Under the ADA

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Village of Addison. The Village’s Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible, but not later than 30 calendar days after the alleged violation to:


Donald Pinson, Director of Human Resources/Risk Management
Village of Addison
1 Friendship Plaza
Addison, Il 60101
(630) 543-4100
(630)- 543-5593 (Fax)
email:DPinson@addison-il.org

Within 15 calendar days after receipt of the complaint, Donald Pinson or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Donald Pinson or his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Village of Addison and offer options for substantive resolution of the complaint.

If the response by Donald Pinson or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Village Manager or his designee.

Within 15 calendar days after receipt of the appeal, the Village Manager or his designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Village Manager or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Donald Pinson or his designee, appeals to the Village Manage or designee, and responses from these two (2) offices will be retained by the Village of Addison for at least three (3) years.

To download a Complaint/Grievance Form, please click here.