Government > ADA Policy
The Village of Addison is dedicated to ensuring and protecting
the rights of all persons in compliance with the Americans with
Disabilities Act (ADA). The Village does not discriminate in the
provision of its services, programs, and activities, and makes
reasonable accommodations for persons with disabilities such as
the removal of architectural, transportation and communication
barriers. All contracts, which result in the delivery of
service, programs and activities include requirements that such
services, programs and/or activities are delivered without
discrimination on the basis of disability, consistent with the
ADA and with local ordinances.
To ensure compliance, the Village Manager appointed the Director
of Human Resources/Risk Management to serve as the Village of
Addison’s ADA Compliance Coordinator. The Director of Human
Resources/Risk Management is responsible for the coordination of
the Village’s efforts to ensure compliance with the Act, and to
investigate any complaint against the Village alleging
noncompliance with the Act.
The Village adopted rules, procedures and forms in order to
ensure prompt resolution of any complaint against the Village
for any alleged noncompliance. The following information
contains the Village’s ADA notice, and procedures and forms for
filing a complaint or grievance.
If you believe the Village is noncompliant with ADA regulations,
please contact our ADA Compliance Coordinator: Director of Human Resources/Risk Management at Village of
Addison, 1 Friendship Plaza, Addison, Il 60101, or call (630)
Notice Under the Americans With Disabilities Act
In accordance with the requirements of Title II of the Americans
with Disabilities Act of 1990 (“ADA”), the Village of Addison
will not discriminate against qualified individuals with
disabilities on the basis of disability in its services,
programs, or activities.
EMPLOYMENT: The Village of Addison does not discriminate
on the basis of disability in its hiring or employment practices
and complies with all regulations promulgated by the U. S. Equal
Employment Opportunity Commission under Title I of the ADA.
EFFECTIVE COMMUNICATION: The Village of Addison will
generally, upon request, provide appropriate aids and services
leading to effective communication for qualified persons with
disabilities so they can participate equally in the Village of
Addison’s programs, services, and activities, including
qualified sign language interpreters, documents in Braille, and
other ways of making information and communications accessible
to people who have speech, hearing, or vision impairments.
MODIFICATIONS TO POLICIES AND PROCEDURES: The Village of
Addison will make all reasonable modifications to policies and
programs to ensure that people with disabilities have an equal
opportunity to enjoy all of its programs, services, and
activities. For example, individuals with service animals are
welcomed in the Village of Addison offices, even where pets are
Anyone who requires an auxiliary aid or service for effective
communication, or a modification of policies or procedures to
participate in a program, service, or activity of the Village of
Addison, should contact the office of Donald Pinson, Director of
Human Resources/Risk Management, (630) 543-4100, as soon as
possible, but no later than 48 hours before the scheduled event.
The ADA does not require the Village of Addison to take any
action that would fundamentally alter the nature of its program
or services, or impose an undue financial or administrative
Complaints that a program, service, or activity of the Village
of Addison is not accessible to persons with disabilities should
be directed to Donald Pinson, Director of Human Resources/Risk
Management, (630) 543-4100.
The Village of Addison will not place a surcharge on a
particular individual with a disability or any group of
individuals with disabilities to cover the cost of providing
auxiliary aids/services or reasonable modifications of policy,
such as retrieving items from location that are open to the
public, but are not accessible to persons who use wheelchairs.
Village of Addison Grievance Procedure Under the ADA
This Grievance Procedure is established to meet the requirements
of the Americans with Disabilities Act of 1990 (“ADA”). It may
be used by anyone who wishes to file a complaint alleging
discrimination on the basis of disability in the provision of
services, activities, programs, or benefits by the Village of
Addison. The Village’s Personnel Policy governs
employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about
the alleged discrimination such as name, address, phone number
of complainant and location, date, and description of the
problem. Alternative means of filing complaints, such as
personal interviews or a tape recording of the complaint, will
be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her
designee as soon as possible, but not later than 30 calendar
days after the alleged violation to:
Donald Pinson, Director of Human Resources/Risk Management
Village of Addison
1 Friendship Plaza
Addison, Il 60101
(630)- 543-5593 (Fax)
Within 15 calendar days after receipt of the complaint, Donald
Pinson or his designee will meet with the complainant to discuss
the complaint and the possible resolutions. Within 15 calendar
days of the meeting, Donald Pinson or his designee will respond
in writing, and where appropriate, in a format accessible to the
complainant, such as large print, Braille, or audio tape. The
response will explain the position of the Village of Addison and
offer options for substantive resolution of the complaint.
If the response by Donald Pinson or his designee does not
satisfactorily resolve the issue, the complainant and/or his/her
designee may appeal the decision within 15 calendar days after
receipt of the response to the Village Manager or his designee.
Within 15 calendar days after receipt of the appeal, the Village
Manager or his designee will meet with the complainant to
discuss the complaint and possible resolutions. Within 15
calendar days after the meeting, the Village Manager or his
designee will respond in writing, and, where appropriate, in a
format accessible to the complainant, with a final resolution of
All written complaints received by Donald Pinson or his
designee, appeals to the Village Manage or designee, and
responses from these two (2) offices will be retained by the
Village of Addison for at least three (3) years.
To download a Complaint/Grievance Form, please click