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'Ask Mayor Veenstra' Live Monday Evening
Mayor Rich Veenstra will answer questions from residents Monday, May 1, when he makes his monthly appearance on Addison Community Television's "Ask Mayor Veenstra" program.
Tune in to the live broadcast at 6 p.m. and call the phone number on your screen to speak with the mayor about a question or concern. Or email your question before or during the program to AskMayorVeenstra@addison-il.org.
Addison Community Television can been seen on Comcast Cable Channel 6 and AT&T U-Verse Channel 99. It is also streamed online here.
Satellite Hours For Congressman Krishnamoorth
Congressman Raja Krishnamoorthi will conduct satellite office hours on Wednesday, May 17 from 10 a.m. - noon at the Addison Village Hall, Room 1301. Information on a variety of services will be available.
For information call 847-413-1959 or visit www.krishnamoorthi.house.gov.
Satellite office hours are held the third Wednesday of each month from 10 a.m. - noon.
Consumer Alerts – Residents Targeted in Recent Scams
The Addison Police Department is warning residents of several scams that have been reported recently, especially targeting seniors. Please report any suspicious activity!
- There are recent reports of the Grandparent Scam in which a con artist calls or emails the victim, posing as a relative in distress or someone claiming to represent the relative such as a lawyer or law enforcement agent.
The person explains he is in trouble and needs the grandparent to wire funds that will be used for bail money, lawyer’s fees, hospital bills, or another fictitious expense. The victim is urged not to tell anyone because the grandchild doesn’t want anyone to know they are in trouble. The grandparent never hears from their fake grandchild again and is tricked out of hundreds or even thousands of dollars. To detect and avoid the Grandparent Scam, follow these recommendations:
- Beware of any urgent solicitation of funds.
- Before sending money, contact the relative (or parent of the relative) at a known phone number to verify the details of the story.
- Scam artist’s payment method of choice is the wire transfer. Any urgent request to wire money should be treated suspiciously.
- Be aware con artists may call late at night to confuse potential victims.
- Immediately report the incident if you become a victim of this scam.
- Dozens of news outlets across the United States have reported on a “Can you hear me?” telephone scam. It can make you a victim if you utter just one word, “Yes.”
According to the Better Business Bureau (BBB), an automated call provides an introduction. After the introduction, the recording will ask if you can hear clearly. If you answer yes, the scammer may have recorded you and could possible plan to use your affirmation to sign you up for products or services you never knew about and then demand payment. If you refuse, the scammer produces your recorded “yes” to confirm your purchase agreement. The Better Business Bureau advises these prevention tips:
- Hang up on any unsolicited robocalls. If you are on the federal Do Not Call List and a company calls out of the blue to ask questions, it’s likely a scam.
- Hang up if you are asked to press a button to be placed on the Do Not Call registry. No government agency will ever solicit for the Do Not Call registry.
- Avoid responding with “yes,” “sure” or “okay.”
- Write down the phone number and file a scam report with the BBB Scam Tracker.
- Scam artists are trying to break into your computer. They call or come to your door, claiming to be computer techs associated with a well-known company like Comcast. The “computer techs” say they have detected a virus on your computer and attempt to trick you into giving them either remote access to your computer or entry into your home.
These scammers take advantage of your concerns about viruses and other threats. They know that computer users have heard how important it is to install security software; but the purpose behind the elaborate scheme isn’t to protect your computer; it’s to make money.
If you get a call from someone who claims to be a tech support person, hang up and call the company yourself on a phone number you know to be genuine. A caller who creates a sense of urgency or uses high-pressure tactics is probably a scam artist. Keep these other tips in mind:
- Don’t give control of your computer to a third party who calls or comes to your door out of the blue.
- Do not rely on caller ID alone to authenticate a caller. Criminals spoof caller ID numbers.
- Online search results might not be the best way to find technical support or get a company’s contact information. Scammers sometimes place online ads to convince you to call them. If you want tech support, look for a company’s contact information on their software package or on your receipt.
- Never provide your credit card or financial information to someone who calls and claims to be from tech support.
- If a caller pressures you to buy a computer security product or says there is a subscription fee associated with the call, hang up.
- Never give your password on the phone. No legitimate organization calls you and asks for your password.
- Put your phone number on the National Do Not Call Registry, and then report illegal sales calls.
- For more information visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0346-tech-support-scams
Addison Connect Mobile App Available
The Village of Addison's new smartphone app, Addison Connect, now allows residents to identify issues and report those service requests directly to the appropriate department.
Residents can upload a photo or video of the concern and mark the geographic location on a map. Each request is provided a unique tracking number so the user is able to see when action is taken.
Some of the concerns that residents can report through the app include potholes, abandoned vehicles, illegal trash dumping and broken streetlights.
This information is immediately sent to the appropriate staff member, as well as his supervisor, and a backup staff person in case someone is out of the office or on vacation.
Emergency concerns should always be reported to 911.
You can download the app for free in the Apple App Store or Google Play.
CodeRED Comes to Addison
The Village of Addison has contracted with a service called "CodeRED," which will allow us to quickly communicated with residents in case of an emergency. Automated voice calls, texts and emails can be sent out to the community at large, or in a smaller geographical area.
Most landline phones are already in the CodeRed database and an introductory message went out late last week, encouraging residents to go online and register other phone numbers and email addresses. However, there have been questions about this process.
CodeRED will NOT replace the Village's database of email addresses that is currently used to communicate Road Construction updates, community reminders and the monthly eNewsletter. This database is still an important tool.
Here are some questions the Village has been receiving:
Q: How do I register?
A: You can register by visiting the Village's website, AddisonAdvantage.org, and clicking "Register" or "CodeRED" from any page. This will take you to a page that explains the difference between the Village eBlast list, and CodeRED. You can sign up for either or both. Or you can simply go to: https://public.coderedweb.com/CNE/BFEEEE53A4A6
Q: What is the difference between registering with the Village and registering with CodeRED?
A: CodeRED is used for emergency purposes, such as evacuation notices, boil orders, gas leaks and urgent situations. It can also be used to communicated warnings, such as major traffic incidents. These messages can be received via automated phone calls, texts and/or emails.
The Village sends out periodic emails only, of a less urgent nature. These are community reminders and news.
Q: How do I know which one I registered for?
A: EBlasts will come from the email address email@example.com or firstname.lastname@example.org. You register for them by simply typing in your email address.
CodeRED registration takes you to a different website where you are asked to provide your home or business address in Addison, and verify your location on a map. This is why registration must take place online. This allows us to make sure to include you in messages that pertain to a smaller geographic area.
Q: If I received the test phone call, do I need to register?
A: If you received the message last week, then you are in the database. However you may still want to receive messages at other phone numbers or email addresses as well. If so, you should register those online.
Q: I didn't receive a test call. Why not, and what should I do?
A: Many people nowadays no longer have landlines at home, which makes it even more important to go online and register for CodeRED. Even if you have a landline, there is the small possibility that you are not in the database.
Village of Addison Expands Social Media Outlets
Get news and reminders from the Village of Addison, tailor-made to your interests!
Want to know latest -- from road construction updates, to payment reminders? Like the Village on Facebook at "VillageofAddison."
Keep up to date on the latest Village of Addison event news by liking us on Facebook at "AddisonEvents." Get the most detailed information on our summer events -- including vendors, entertainment, changes, or weather delays. Communicate with us with suggestions and questions.
And follow us on Twitter @AddisonVillage.
Village of Addison Events Website Now Available
Get the latest information on Village of Addison events at ItHappensInAddison.com.
The "events only" website has the entire summer schedule, including vendors and entertainment, and is mobile optimized to make it easy to check out while you're on the go.