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Village of Addison residents may receive a solicitation by mail from a company called HomeServe, which offers coverage for emergency home repairs on infrastructure items, such as water and sewer lines. This company is not endorsed by the Village, and consumers are free to make their own decisions regard this type of coverage.
Addison Connect Mobile App Available
The Village of Addison's new smartphone app, Addison Connect, now allows residents to identify issues and report those service requests directly to the appropriate department.
Residents can upload a photo or video of the concern and mark the geographic location on a map. Each request is provided a unique tracking number so the user is able to see when action is taken.
Some of the concerns that residents can report through the app include potholes, abandoned vehicles, illegal trash dumping and broken streetlights.
This information is immediately sent to the appropriate staff member, as well as his supervisor, and a backup staff person in case someone is out of the office or on vacation.
Emergency concerns should always be reported to 911.
You can download the app for free in the Apple App Store or Google Play.
CodeRED Comes to Addison
The Village of Addison has contracted with a service called "CodeRED," which will allow us to quickly communicated with residents in case of an emergency. Automated voice calls, texts and emails can be sent out to the community at large, or in a smaller geographical area.
Most landline phones are already in the CodeRed database and an introductory message went out late last week, encouraging residents to go online and register other phone numbers and email addresses. However, there have been questions about this process.
CodeRED will NOT replace the Village's database of email addresses that is currently used to communicate Road Construction updates, community reminders and the monthly eNewsletter. This database is still an important tool.
Here are some questions the Village has been receiving:
Q: How do I register?
A: You can register by visiting the Village's website, AddisonAdvantage.org, and clicking "Register" or "CodeRED" from any page. This will take you to a page that explains the difference between the Village eBlast list, and CodeRED. You can sign up for either or both. Or you can simply go to: https://public.coderedweb.com/CNE/BFEEEE53A4A6
Q: What is the difference between registering with the Village and registering with CodeRED?
A: CodeRED is used for emergency purposes, such as evacuation notices, boil orders, gas leaks and urgent situations. It can also be used to communicated warnings, such as major traffic incidents. These messages can be received via automated phone calls, texts and/or emails.
The Village sends out periodic emails only, of a less urgent nature. These are community reminders and news.
Q: How do I know which one I registered for?
A: EBlasts will come from the email address email@example.com or firstname.lastname@example.org. You register for them by simply typing in your email address.
CodeRED registration takes you to a different website where you are asked to provide your home or business address in Addison, and verify your location on a map. This is why registration must take place online. This allows us to make sure to include you in messages that pertain to a smaller geographic area.
Q: If I received the test phone call, do I need to register?
A: If you received the message last week, then you are in the database. However you may still want to receive messages at other phone numbers or email addresses as well. If so, you should register those online.
Q: I didn't receive a test call. Why not, and what should I do?
A: Many people nowadays no longer have landlines at home, which makes it even more important to go online and register for CodeRED. Even if you have a landline, there is the small possibility that you are not in the database.
Village of Addison Expands Social Media Outlets
Get news and reminders from the Village of Addison, tailor-made to your interests!
Want to know latest -- from road construction updates, to payment reminders? Like the Village on Facebook at "VillageofAddison."
Keep up to date on the latest Village of Addison event news by liking us on Facebook at "AddisonEvents." Get the most detailed information on our summer events -- including vendors, entertainment, changes, or weather delays. Communicate with us with suggestions and questions.
And follow us on Twitter @AddisonVillage.
Village of Addison Events Website Now Available
Get the latest information on Village of Addison events at ItHappensInAddison.com.
The "events only" website has the entire summer schedule, including vendors and entertainment, and is mobile optimized to make it easy to check out while you're on the go.